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Genral terms
& Conditions |
This User Agreement ("Agreement") is made between Asia Image Travel
Company Limited ("Asia Image Travel") which owns and operates
the internet site with the URL: http://www.iChiangmaiHotel.com ("the
Web Site") and you who access and/or visit or cause to access and/or
visit the Web Site ("you/your").
Your usage, access, visits, or shopping at the Web is on express condition
that you accept without variation the terms and conditions set out herein.
The information contained in these WebPages may be amended by us from
time to time without notice to you. You need to review these WebPages
each time you use this Site. Your usage, access, visits, or shopping at
this Site constitutes your agreement to all the terms and conditions in
force for the time being as set out herein. If you do not agree to any
part of the following terms or conditions, you must not use this Site.
1. YOUR OBLIGATIONS
You agree to:
- keep your Username and Password secured and protected from unauthorized
access or use.
- immediately notify iChiangmaiHotel.com if you become aware of, or suspect
any unauthorized access to your Username and Password, or any other
breach of security. iChiangmaiHotel.com will not be liable for any loss
that you may incur as a result of any unauthorized usage of your Username
or Password or account, either with or without your knowledge.
- maintain and promptly update your Account.
- bear full financial responsibility for all uses of these Sites by
you and those using your login and credit card information, including
but not limited to minors living with you and to supervise all usage
by such minors of this Site.
- use the information available on or from these Sites for non-commercial
use and information purposes only. Any unauthorized commercial use of
the information or services provided through this Site is expressly
prohibited.
- not to use this Site in a way which interferes with its availability
for other users.
- not to use the account of any other iChiangmaiHotel.com's member, without
the express permission of the account holder.
- not to use this Site to make any speculative, false or fraudulent
booking/reservation or any booking/reservation in anticipation of demand.
2. REPRESENTATIONS WARRANTIES
You fully represent and warrant that:
- you are of sufficient legal age to use this Site in accordance with
all terms and conditions herein and to create binding legal obligations
for any liability you may incur as a result of the use of these Sites.
- all information supplied by you in using these Sites are true and
accurate;
- you shall not post or transmit any unlawful, threatening, libelous,
defamatory, obscene, indecent, inflammatory, pornographic or profane
material or any material that could constitute or encourage conduct
that would be considered a criminal offence, give rise to civil liability,
or otherwise violate any law.
3. SOFTWARE AND COPYRIGHT
This Site and all content on this Site ("the Content") are the
property of iChiangmaiHotel.com and/or it's travel product suppliers or
independent supplier(s) ("Suppliers") or the party credited
as the provider of such Content. iChiangmaiHotel.com retains all rights
(including, but not limited to trademark rights, copyright and patent
rights) with respect to all software and underlying information or material
available through this Site.
The Content is intended solely for your personal, non-commercial use.
You may not copy, print, reproduce, reengineer, disassemble, upload, download,
store, display in public, alter or modify, publish, transmit, participate
in the transfer or sale of, reproduce (except as provided herein), create
derivative works from, distribute, perform, display or in any way exploit,
any of the Content, in whole or in part.
You are not to download or otherwise export or re-export any software
or underlying information or material available through this Site, except
to the extent that such downloading occurs in the course of using these
Sites in accordance with our written instructions or otherwise as expressly
permitted in this Agreement. All rights not expressly granted herein are
reserved. This clause shall survive any termination of this Agreement.
4. DISCLAIMER
Your use of iChiangmaiHotel.com is at your sole risk. This Site (including
the products and services) is provided on an "as is" basis and
you assume total risk and responsibility for your use of this Site.
To the maximum extent permitted by law, iChiangmaiHotel.com assume no responsibility
whatsoever and howsoever and specifically disclaims all warranties, express
or implied, in respect of this Site including, but not limited to, merchantability,
fitness for a particular purpose, non-infringement of intellectual property
or other proprietary rights or compatibility between these Sites and any
software or hardware.
The information contained in these Sites is subject to change without
notice.
iChiangmaiHotel.com neither warrants nor makes any representations regarding
the accuracy or completeness, quality or adequacy of this Site or of any
of the data or information contained in this Site or that the use of this
site will be timely, uninterrupted, secure or error free or that any information,
data, content, software or other material accessible through this Site
will be free of bugs, viruses, worms, trojan horses or other harmful components.
iChiangmaiHotel.com will not be responsible for any loss resulting from
your reliance on any information provided on this Site.
5. LIMITATION OF LIABILITY
iChiangmaiHotel.com ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR,
ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT OR
OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING IN THIS
SITE OR YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO OR
AUDIO FROM THE SITE. IN NO EVENT SHALL iChiangmaiHotel.com NOR ITS SUPPLIERS
BE LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE, OR ANY SPECIAL, EXEMPLARY,
PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING,
BUT NOT LIMITED TO LOST PROFITS OR LOST SAVINGS), WHETHER BASED IN CONTRACT,
TORT, STRICT LIABILITY, OR OTHERWISE, WHICH ARISES OUT OF OR IS IN ANY
WAY CONNECTED WITH
- ANY USE OF THIS SITE OR CONTENT FOUND HEREIN,
- ANY FAILURE OR DELAY (INCLUDING, BUT NOT LIMITED TO THE USE OF OR
INABILITY TO USE ANY COMPONENT OF THIS SITE FOR BOOKING/RESERVATIONS
OR TICKETING), OR
- THE PERFORMANCE OR NON PERFORMANCE BY iChiangmaiHotel.com OR ANY THIRD
PARTY PROVIDERS OR DISTRIBUTORS,
EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES TO
SUCH PARTIES OR ANY OTHER PARTY.
Notwithstanding anything contained in this Agreement, the liability of
iChiangmaiHotel.com and/or its Suppliers and their officers, directors,
employees and agents shall in no event exceed, in the aggregate, US $100.
6. ACKNOWLEDGEMENT
The disclaimer and limited liability of iChiangmaiHotel.com as set out in
this Agreement are fundamental elements of the basis of the bargain between
you and iChiangmaiHotel.com, and you agree that iChiangmaiHotel.com would
not otherwise be able to offer the products and services on its present
basis without such limitations. This clause shall survive any termination
of this Agreement.
7. FORCE MAJEURE
iChiangmaiHotel.com shall not be liable for damages of any kind arising
out of any failure or delay by iChiangmaiHotel.com in performing any or
all of our obligations contained herein or in respect of any product or
service if the failure or delay is due to circumstances or cause beyond
our reasonable control.
8. RESTRICTION/ CANCELLATION OF SERVICE
iChiangmaiHotel.com may, at any time and at its sole discretion and without
cause or notice, terminate or restrict your access to any component of
this Site or refuse to give effect to any booking or booking/reservation
requested by you, terminate your password, account (or any part thereof)
or use of this Site, and remove and discard any Content within this Site,
without being required to give any reasons or advance notice to you.
Further, you agree that iChiangmaiHotel.com shall not be liable to you
or any third-party for any termination of your access to this Site.
9. INDEMNITY
You shall indemnify and keep iChiangmaiHotel.com and/or any of its Suppliers
and their officers, directors, employees and agents indemnified against
all claims, demands, actions, proceedings made or brought against iChiangmaiHotel.com
arising from your use of this Site and/or any breach of any term or condition
by you.
10. LINKS TO THIRD PARTIES
This Site may contain hyperlinks to web sites operated by third parties.
The inclusion of hyperlinks to any such web sites does not imply iChiangmaiHotel.com's
endorsement of such web sites nor any association with their operators.
iChiangmaiHotel.com is not responsible for the contents of other web sites.
Linking to any hyperlinked web sites is done at your own risk and subject
to the specific terms and conditions (if any) of such hyperlinked sites.
This Site also may contain advertisements by third parties. Unless otherwise
specifically stated on this Site, we do not endorse or make any representation
or warranty regarding the liability or quality or accuracy of any products
or services featured in, or linked to any advertisements that appears
on this Site.
11. VARIATIONS
iChiangmaiHotel.com reserves the right to change the terms, conditions,
and policies under which iChiangmaiHotel.com's products and services are
offered. You are responsible for regularly reviewing these terms and conditions
including such additional, modified, or varied terms posted from time
to time. Your continued use of this Site shall constitute your acceptance
of the terms and conditions, as modified.
12. SEVERABILITY
Any provision of this Agreement which is invalid, prohibited or unenforceable
shall: be ineffective to the extent of the invalidity, prohibition or
unenforceability; not invalidate the remaining provisions of this Agreement;
and such provision shall nonetheless be applicable or enforceable to the
fullest extend permitted by law.
13. ADDITIONAL/SPECIFIC TERMS AND CONDITIONS
Additional terms and conditions and policies posted on this Site may apply
to your booking/reservations and purchase of our products and services
and use of other components of the Site and you agree to abide by these
terms, conditions, and policies, and other components of the Site.
14. MODIFICATION
iChiangmaiHotel.com may at any time modify these terms and conditions without
notice to you and your usage of this Site shall be conditioned upon the
terms and conditions in force at the time of your use.
15. ENTIRE AGREEMENT
This Agreement constitute the entire agreement between the parties in
respect of its subject matter and supersedes all prior understandings
or agreements (whether oral or written) regarding the subject matter and
may not be amended or modified except by us herein.
16. GOVERNING LAW
This Agreement and its performance shall be governed by and construed
in accordance with the laws of Thailand and you consent and submit to
the non-exclusive jurisdiction of the courts of Thailand.
GENERAL TERMS AND CONDITIONS
Please note that the booking/reservation and purchase of all our products
and services (collectively referred to as "the Travel Products")
are subject to the following terms and conditions AND other terms imposed
by our third party providers, fulfillment providers, airlines, other travel
products and independent supplier(s) ("Supplier") from time
to time ("Supplier Terms").
By affecting a booking of the Travel Products through this Site, you
expressly agree to be bound by terms and conditions herein and the Supplier
Terms.
1. MEMBERSHIP
You may only make bookings or reservations for our Travel Products or
booking/reservation requests upon registration as a member of iChiangmaiHotel.com.
Membership is not transferable but a member may make bookings on behalf
of non-member(s). You agree to bear full financial responsibility for
all usage, access, visit or shopping at this Site using your login and
credit card information, including but not limited to usage by minors
living with you.
2. CHANGES TO RATES
The rates quoted in respect of the Travel Products are subject to change
without notice.
3. REMOVAL OF TRAVEL PRODUCTS
iChiangmaiHotel.com reserves the right at any time and from time to time
to remove, modify or discontinue, temporarily or permanently the Travel
Products (or any part thereof) with or without notice. You agree that
iChiangmaiHotel.com shall not be liable to you or to any third party in
any way for any modification suspension or discontinuance of the Travel
Products.
4. RESERVATIONS
iChiangmaiHotel.com and their Suppliers are entitled at their discretion
to refuse and/or decline to accept any booking or reservation placed through
this Site. You are responsible for your travel planning and any bookings
or reservations made based on such planning. iChiangmaiHotel.com will not
be held liable nor entertain a refund of any nature should you book or
reserve a Travel Product that is not suitable. If you have any special
requests, these will be passed on to the relevant Suppliers but cannot
be guaranteed by iChiangmaiHotel.com. Unless otherwise stated, all bookings
or reservations are non-exchangeable and non-transferable.
5. TRAVEL PRODUCTS
All Travel Products posted on this Site are offered by independent Suppliers
and are subject to their terms and conditions and the availability of
the Travel Product. iChiangmaiHotel.com does not independently verify the
accuracy and quality of the information and does not guarantee its accuracy,
completeness or adequacy. iChiangmaiHotel.com merely acts as a electronic
booking platform for Travel Products of the Suppliers and shall not be
responsible nor liable for: overbooking, misinformation or mishandling
of any booking/reservation or booking by the Suppliers; or any other dissatisfaction
or complaint relating to the quality of the Travel Products provided by
the Supplier; any damage or loss to your personal property or personal
injury howsoever sustained or caused. iChiangmaiHotel.com shall not be considered
a party to any transaction between you and any Supplier whether or not
iChiangmaiHotel.com may have received some form of revenue or remuneration
in connection with such transaction or be liable for any costs or damages
arising out of, either directly or indirectly from you or any other person
involved or related to the transaction.
6. TRAVEL REQUIREMENTS
It is your responsibility to obtain a visa (where required) and other
relevant travel document at your own costs. Please ensure you have a valid
passport for the duration of your trip. If you require any further information
on passport or visa requirements please refer to the Web Site or contact
our customer services department
7. FORCE MAJEURE
Neither iChiangmaiHotel.com nor the Supplier shall be liable for damages
of any kind arising out of changes to the rates, route, timetable and
itinerary in respect of the Travel Product due to unforeseen circumstances
or circumstances beyond our control.
BOOKING/RESERVATION REQUESTS
In order for us to process your booking/reservation request, you are
required to provide details of your credit card. Submission of your booking/request
shall be deemed to be IRREVOCABLE AUTHORIZATION by you for iChiangmaiHotel.com
to book the Travel Product(s) immediately on your behalf and charge your
credit card for full payment upon receipt of the Supplier's confirmation
of the availability of your requested Travel Product(s). The balance payment
for these Travel Product(s) (if applicable) shall be charged to your credit
card by us. However, iChiangmaiHotel.com will not automatically charge your
credit card and make a booking/reservation on your behalf where there
is a difference in the quoted rates.
Within 48 hours of the submission of your request, you shall be notified
on the status of your request via email at your designated email address
provided as part of your registration with iChiangmaiHotel.com. In the event
of your requested Travel Product(s) is not available, you shall be provided
with suggestions of alternative Travel Product(s). There shall be no fees
charged on you nor shall we charge your credit card unless you decide
to accept the suggested Travel Product(s).
Notwithstanding the above, there may be situations beyond our control
where we may not be able to notify you due to an incorrect or invalid
email address or due to technical problems. If for any reason whatsoever
you do not receive an email notification from us within 48 hours from
the submission of your request, you are solely responsible to immediately
check the status of your booking/reservation request at your iChiangmaiHotel.com
personal folder or contact our customer service center immediately. Please
quote your booking/reservation reference number or your user name when
contacting us. For avoidance of doubt, the submission of your booking/reservation
request shall be an irrevocable instruction and authorization by you to
iChiangmaiHotel.com to book the Travel Product(s) on your behalf and arrange
for their due payment in accordance to the terms and conditions hereof
AND you agree and confirm that the non-receipt of an email notification
by iChiangmaiHotel.com for whatsoever reasons shall not invalidate your
booking/reservation request nor render the request void in any way.
1. NON-AVAILABILITY
All Travel Products offered on this Site are subject to availability and
acceptance, at the discretion of the Supplier of such product or service.
In the event a Travel Product booked by you is not available, iChiangmaiHotel.com
shall use its reasonable endeavors to suggest an alternative product or
service of similar pricing and quality.
Where the Travel Product is either not available or our suggested alternative
(where applicable) is not acceptable to you but is nevertheless fully
paid, we shall make a refund in accordance with our Refund Policy.
If you fail to accept our suggested alternative Travel Product by the
specified deadline, we reserve our right to cancel our tentative booking
of the same.
2. CHANGES TO ITINERARY
If the payment transaction has not been processed, you may make changes
to your itinerary without having to pay a service charge. However, your
balance will be adjusted if the changes involve upgrades or supplementary
products or services.
If the package has already been paid in full, you can still make amendments
to your itinerary. Incremental payment, if any, will be charged to your
credit card.
If a package has already been paid in full and you would like to replace
it with another entirely different package, you will have to cancel the
first package and make a new purchase.
3. REFUND POLICY
In the event you decide to cancel your booking/reservation, you may be
entitled to a refund depending on the current policy in force of iChiangmaiHotel.com.
Read more about 2ThailandTour's Refund Policy, click here
4. TRAVEL VOUCHERS
It is your responsibility to ensure that the details on your travel voucher
are correct, accurate, and complete.
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